The large-scale contamination of the public sphere by rumours, hate speech, dangerous conspiracy theories and orchestrated deception campaigns is causing widespread concern around the world. These ills are collectively referred to as “information disorder” .
The disorder results from a range of factors. They include a rapidly changing media ecology and an increasingly fractious, populist and polarised political environment. The surge in misleading and false information about the Covid-19 pandemic has increased these concerns.
Despite being a widespread problem in the Global South, the study of information disorder is dominated by examples, case studies and models from the Global North. This applies to the available knowledge about the range of responses and counter-interventions that have been put in place.
Our new study, aims to fill this gap. It provides, for the first time, a comprehensive overview of the organisations, activists and movements working across the Global South to counter information disorder. The term Global South refers to the regions outside Europe and North America, mostly low-income and often politically or culturally marginalised.
The study was a collaborative effort by research teams from four regions: sub-Saharan Africa, Latin America, Asia as well as the Middle East and North Africa (MENA) region.
It explored the methods people use to meet the challenge of disinformation. Special attention was given to how the Covid-19 pandemic has made the problem worse.
We found that a range of actors are working to fight the problem of information disorder. These include teams of independent fact checkers, policymakers as well as media educators. Organisations and movements in lower and middle-income countries are also rising to combat the problem of “fake news”.
This study provides useful reference points on how civil society organisations in the Global South are countering information disorder. This includes a focus on what’s being done to support reliable and trustworthy information.
The information disorder is being generated by the increasing prevalence of misinformation, disinformation and malinformation in public and on social media.
- Misinformation is false information that is shared, but with no harm intended.
- Disinformation is false information that is knowingly shared to mislead or cause harm.
- Malinformation (malicious information) is when information, factual or false, is shared to cause harm. This is often done by publishing information meant to stay private.
Meeting the challenges of information disorder is particularly important in fledgling democracies or where democratic rights are in decline or under pressure. Access to quality information is vital to enabling citizens to participate in democratic processes.
Many democracies in the global South are fragile and need deepening. In addition, access to digital resources is unevenly distributed and independent media are often under pressure. In these environments, information disorder can further undermine democratic governance and civic agency.
Responding to harmful information
The study found various types of responses – similar to those identified elsewhere – to information disorder across regions. These included:
- monitoring and fact-checking,
- legislation and regulation,
- production and distribution responses. These included algorithmic and technical processes to root out disinformation online, and
- responses aimed at targets of disinformation – literacy campaigns, for example.
The work done by organisations in the region often shows a multilayered response to the problem. By linking different issues together, organisations show the importance of approaching information disorder as a complex problem requiring various responses.
Examples of how different imperatives are linked together by organisations across the region include:
Combining fact-checking with media literacy initiatives. This is done by, for instance, Dubawa and Africa Check in sub-Saharan Africa. This empowers citizens to establish the veracity of information they come across. They can then become more critical and discerning consumers of media.
Linking quality of information with right of access to information and digital technologies, policy interventions on cyber-security, surveillance and data protection. This is done by, among others, the AlSur consortium in Latin America.
The assumption here is that citizens are unable to empower themselves with quality information unless they have better access to digital resources. Similarly, the integrity of the public sphere is compromised if peoples’ data isn’t protected, or if governments use digital platforms as surveillance tools against citizens.
Linking anti-information disorder work with media freedom and right to protest. An example is Artigo 19 in Latin America. An example of combating hate speech is by Kashif in Palestine. The linking of these issues is based on the understanding that a democratic public sphere is as much about rooting out bad information as it is about allowing good information to flourish.
Linking electoral information disorder and internet rights. This was done by, for instance, Derechos Digitales in Latin America. It uses advocacy campaigns to engage politicians and digital platforms. Linking these issues makes clear that citizens have to be able to take part in online spaces, where political agendas are set and discussed for democratic political processes like elections to succeed.
Several organisations in the region complement fact checking with their own investigative journalism. Examples include Chequeado in Argentina and Verificado in Mexico. Some also conduct workshops on media ethics, such as Falso in Libya. And, journalism training, as Desinfox Africa is doing in Western Africa.
Combining verification skills with journalistic training, and inculcating ethical values recognises that encouraging good, ethical conduct is essential to eliminating false information and harmful from journalism.
What needs to be done
Our research shows why there’s a need to take a comprehensive approach to combating information disorder in the Global South. Effective solutions have to extend beyond addressing only digital content, to seeing the problem as a social and political one as well.
However, the global South should not be treated as a monolith. Important differences and variations exist between countries within regions and between different groups within countries. They’re also found between different geographical, economic or social contexts. Future research should, therefore, maintain regional diversity even as it aims to connect the dots across the South.
Herman Wasserman, Professor of Media Studies in the Centre for Film and Media Studies, University of Cape Town
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